One operating layer for the fullshort-term rentalguest journey.
Bellhaus ties the digital and the physical sides of a stay together — AI booking, a 24/7 multi-channel concierge, and the cleaning, repairs and restocks that keep a property show-ready — into a single platform. Built for independent property managers and scaling hosts who are tired of stitching together a PMS, a chatbot and a cleaning app.
Per-property pricing · Outcome-based add-ons · One bill, not seven.
The gap we’re closing
Most stacks cover one side of the stay.
Digital only
AI-native concierges
Guestar, Yada and Air Concierge own the inbox — but stop at the message thread. A broken AC still becomes three texts, a phone call and a vendor pinged by the manager.
Physical only
Vertical operations apps
Turno, Breezeway and Properly win the back-of-house — but never see the guest, never see the booking state, and turnovers get scheduled in isolation of who’s actually checking in.
The platform
Four layers. One ledger.
Covered end to end.
Bellhaus sits between your channels and your vendors. Every booking, every message, every ticket, every cleaning — reconciled on the same record.
Before the stay
Dynamic booking & check-in
AI-parsed inboxes, dynamic pricing recommendations, and frictionless verification flows that turn inquiries into confirmed stays — without the manual triage.
During the stay
24/7 multi-channel concierge
One brain across SMS, WhatsApp, Airbnb thread and voice. Local-knowledge answers, escalation rules, and a manager inbox that only surfaces what needs a human.
Behind every stay
Cleaning, repairs, restocks
Turnover schedules, smart vendor routing, mid-stay service requests, and restocks — all reconciled against the calendar and the next check-in automatically.
After the stay
One ledger, one bill
Booking timeline, ticket history, vendor invoices and revenue roll up on a single record. See per-property margin and per-resolved-request cost in real time.
One stay, end to end
From inquiry to ledger, without you lifting a finger.
A timeline of one actual stay at Casa Mar. The manager read zero of these messages — because none of them needed a manager.
- 1
T − 7d
Inquiry lands
AI parses the message, verifies the guest, and proposes a price within policy.
- 2
T − 24h
Check-in kit sent
Door code, wifi, local guide, and dietary/accessibility preferences routed to guest.
- 3
Stay · 1 AM
AC stopped cooling
Guest texts. Concierge replies in seconds, dispatches a repair ticket, alerts the host.
- 4
Stay · 8 AM
Coordination
Vendor accepts, parts swapped, booking timeline updates, mid-stay discount offered.
- 5
T + 0
Checkout
Late-checkout upsell offered, key handover acknowledged, cleaning window locked.
- 6
T + 2h
Turnover + ledger
Cleaning crew confirms done; vendor invoice and amenity restock auto-attached to booking.
Pricing
Pay for outcomes, not seats.
A per-property platform fee. Outcomes-based add-ons you can turn on, one at a time. The bill is one line.
Per property · month
$59
Core platform
The full operating layer. Booking, concierge, operations, ledger.
- AI booking + dynamic check-in
- 24/7 multi-channel concierge
- Turnover + vendor dispatch
- One ledger per property
Per resolved guest request
$1.40
Resolved requests
You pay for outcomes, not a helpdesk seat.
- Per-message pricing, pooled
- Escalation to a human included
- Auto-applied credits for repeat issues
Per completed turnover
$4
Turnovers
Cleaning + restock orchestration, vendor-agnostic.
- QC checklist + photo log
- Carbon-trackable product restock
- Auto reschedule on extension
Pricing is per outcome, not per seat. Bring your own vendors in any tier. Annual contracts bring the per-property rate under $40 — ask us.
Compared to the patchwork
Less of where you came from.
Operators switching to Bellhaus shed an average of four subscriptions and reduce after-hours coverage of their personal phone by ninety percent.
4
Subscriptions shed
−90%
After-hours pings
−62%
No-show turnovers
Who this is for
Built for operators
who’ve outgrown the stack.
Bellhaus is sized for the operator with too many listings for a notebook and not enough listings for an enterprise platform.
Independent managers
Two to ten units, working out of a personal phone. Bellhaus takes the 11 PM text.
Scaling Airbnb hosts
Beyond your first Superhost year. Cleaners, vendors, restockers, dynamic pricing — all reconciled to one calendar.
Boutique management
Twenty to a few hundred units, white-label optional, owner-side reporting, with APIs to the bigger PMSes.
Frequently asked
The questions operators ask before signing on.
If your question isn’t here, we’ll answer it the same day — the inbox is real.
About Bellhaus
A single operating layer — named like an old friends’ house.
Bellhaus is the operating layer the short-term rental industry has been stitching together manually for a decade. One product, two sides of the stay — so that when a guest reports a broken AC through the chat, a repair ticket is created and routed to the right vendor without a manager lifting a finger, and the same record updates the booking timeline and the next turnover. Superhost-eligible reliability, fewer no-show cleanings, higher upsell on late checkouts, and one bill instead of seven.
In one line
Booking. Concierge. Operations. Ledger.One platform, one bill.
Talk to the team
Get a 30-minute walkthrough with the founder.
We’ll show you a real Bellhaus inbox running, map your current stack, and quote a per-property rate. No SDR funnel — you’ll be emailing the team that builds the product.
We reply the same day, weekdays.